The Joyful Shop: Help
What forms of payment do you accept?
I accept PayPal for all orders placed through my shop - a PayPal account is not necessary.
When will I receive my order?
Prints will ship out in 1 to 2 business days. Hand-scripted words ship within a week. Custom orders (e.g., Your Word and Your Name) will be processed in 1 - 3 weeks.
Do you ship internationally?
I do! Please expect delivery to take longer than noted above as packages will be making their way across mountains, sand, or sea.
What will my package look like?
All orders will be sent off with love in a study cardboard mailer. I love to write positive messages on envelopes. I think they get delivered quicker.
How do I hang the salvaged words?
I use the little foam squares from AC Moore or similar craft stores. They fit perfectly behind the words and also add a great dimension. They do not harm paint. In my studio I have some that have been up for years. I also love to lean the words...over a doorway, a window, or on top of a picture. The dinner table is a favorite place of mine. I use clear squares (found at hardware stores) if I hang the words on a mirror.
Can the words be outside?
Yes! And they float in water.
I want a word I do not see on your website. Can you make it for me?
Oh yes. You can order that right here.
I have a phrase I would like made. Can you do that?
Happily. Just email me directly.
What about refunds and exchanges?
If an order arrived damaged due to shipping, please contact me.
I'd love to carry your work...
If you are interested in placing a wholesale order, please reach out to me at for pricing and minimums.
I still have a question...
Please contact me with any questions, concerns or general delight.